Have questions about Prajapati Earthware’s offerings? Our Frequently Asked Questions section provides insights into our authentic clay products and mitti ke bartan. Get clarity and embark on your clay journey with confidence.
We accept various payment methods, including credit cards, debit cards, PayPal, and other secure online payment gateways. You can choose the option that is most convenient for you during the checkout process.
Once your order is placed, we typically process and ship it within 1-3 business days. Please note that during peak seasons or special promotions, there may be a slight delay, but we strive to dispatch orders as quickly as possible.
We take great care in packaging our clay products to ensure they arrive safely. Each item is individually wrapped with protective materials and placed in sturdy packaging boxes with proper cushioning to prevent breakage during transit.
We offer various shipping options for international orders, including standard shipping and expedited shipping. The available methods and associated costs will be displayed during the checkout process, allowing you to choose the one that suits your needs.
Absolutely! Once your order is shipped, we provide you with a tracking number and relevant details. You can use this information to track your package’s journey and estimated delivery date on our website or through the shipping carrier’s online tracking system.
Yes, all our clay-based products are handmade with great craftsmanship. Our skilled artisans carefully mold and shape the clay, followed by a meticulous drying and firing process. Each piece goes through a series of steps to ensure the highest quality and attention to detail.